Privacy Policy

Effective Date: May 11, 2025
Last Updated: May 19, 2026

1. Introduction & Legal Entity

This Privacy Policy describes how Schwab & Co. Holdings LLC, a Michigan limited liability company doing business as Isabella Garage Door ("we," "us," or "our"), collects, uses, and protects your information. By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect information necessary to provide our services and improve your experience.

Information You Provide:

Name, Email address, and Phone number
Service address
Any details submitted through contact or estimate forms

Automatically Collected Information:

IP address, browser type, and device information
Pages visited and interactions on our website
Cookies and tracking data

3. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve our website, understand user behavior, and deliver relevant advertising. You can control or disable cookies through your browser settings; however, some features of the site may not function properly.

4. Analytics, Advertising & Third-Party Services

We use services provided by Google and Microsoft to analyze traffic, understand user behavior, and display advertisements. We also use third-party services to process payments and manage appointments.

Google Analytics: Helps us understand how visitors interact with our website using anonymized usage data.
Google Ads & Remarketing: We use Google Ads remarketing features to display advertisements to you after you visit our website. Google and third-party vendors use cookies to serve these ads based on prior visits to our site.
Google Consent Mode: We utilize Google Consent Mode to adjust data collection based on your preferences.
Microsoft Clarity: We use Microsoft Clarity, a behavioral analytics tool, to understand how users interact with our website. Clarity may record session activity including mouse movements, clicks, and scrolling behavior through heatmaps and session recordings. This data is used solely to improve website usability and user experience. Microsoft may use this data in accordance with their own privacy policy, available at https://privacy.microsoft.com. No personally identifiable information is intentionally captured through Clarity.
Square: We use Square to process payments and manage appointment bookings. When you make a payment or book a service through our website, your payment and appointment information is handled by Square in accordance with their privacy policy, available at https://squareup.com/us/en/legal/general/privacy. We do not store your payment card information on our systems.

5. Communications

We use Google Voice as our primary business phone number for calls and text messages. Communications made to or from our business phone number may be stored by Google in accordance with their privacy policy. We use this information solely to respond to customer inquiries, schedule service appointments, and manage ongoing service relationships.

6. How We Use Your Information

We use collected information for legitimate business purposes:

Providing estimates and performing garage door services.
Communicating with customers and managing service appointments.
Processing payments and maintaining business records.
Improving website performance and marketing efforts.

No Sale of Personal Data: We do not sell, rent, or trade your personal information to third parties.
Service Providers: We may share info with trusted providers (hosting, analytics, payment processors) solely to operate our business under strict confidentiality.
Legal Requirements: We may disclose information if required by law or in response to valid legal requests.

8. Do Not Track

Our website does not currently respond to Do Not Track signals from browsers.

9. Data Security & Retention

We implement reasonable safeguards, including SSL encryption, to protect your info. We retain personal information only as long as necessary to provide services, comply with legal obligations, or resolve disputes.

10. Your Rights

You may request to access, correct, or delete the personal information we hold about you by contacting us at isabellagaragedoor@gmail.com.

11. Children's Privacy

Our services are intended for homeowners and adults. We do not knowingly collect personal information from children under 13.

12. Contact Information

Schwab & Co. Holdings LLC Doing Business As Isabella Garage Door
Location: Isabella County, Michigan
Email: isabellagaragedoor@gmail.com